Terms & Conditions

Terms and Conditions (Terms of Service)

Effective Date: 02/06/2026

By opting in to receive SMS messages from Eleven11 Laser + Skincare (“we,” “us,” “our”), you agree to the following terms:

1. SMS Messaging Service

By providing my phone number, I consent to receive SMS text messages from Eleven11 Laser + Skincare for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out.

2. Message Frequency

You will receive up to 4 messages per month.

3. Message and Data Rates

Message and data rates may apply based on your mobile carrier’s terms.

4. Privacy Policy

Your information will be handled in accordance with our Privacy Policy, which can be viewed at https://eleven11spa.com/privacy-policy-2/.

5. Opt-Out Instructions

You can opt out at any time by replying “STOP” to any SMS message. Reply HELP for support. You may also contact us directly at:

Denver | Rino
3195 BLAKE ST SUITE #102, DENVER, CO 80205

Littleton
2336 Main St Littleton CO 80210

Email us
info@eleven11medicalspa.com

Call us
(720) 556-4505

6. Liability

We are not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers.

By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.

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SMS Messaging Terms & Compliance

1. Description:

The campaign sends confirmation and reminder text messages to customers once they opted in to receive promotional notifications SMS from Moonlight Skin Studio through our website at eleven11spa.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. The messages may also include follow-ups to missed appointments, links to reschedule, or offers. Additionally, it will be used for 2-way communication and updates regarding patient appointments and other inquiries they may have.

2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Following this, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to info@eleven11medicalspa.com or call (720) 556 - 4505 during business hours.

4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction: You must be 18 years or older to participate in our SMS program.

8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at https://www.eleven11spa.com/privacy-policy

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

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